You don't have to leave your house. Ohio Gadget Labs offers secure remote support for Windows, email, software, and more — we connect directly to your screen and fix it fast.
No shipping. No driving. No waiting. Just fast, secure help from our technicians.
Call us at (937)937-9379 and tell us about the kind of help/service you need. We will guide you to through getting remote software set up.
After the remote software is installed, it will grant us temporary access to your screen. You watch everything we do in real time — nothing is hidden.
We fix the issue live on your machine, walk you through what was done, and disconnect when finished. You're in control the whole time.
If it's on your screen, we can probably fix it. Here's the full list of what we handle.
Need ongoing or multi-seat support? We handle small business IT too.
Remote sessions are ideal for software and settings issues — no visit needed.
Your machine never leaves your desk. Stay at home and we handle everything while you watch.
You see every click, every change, in real time. You're in control and can end the session anytime.
Most remote sessions can be booked and completed the same day — often within a couple of hours.
No hidden fees. No hourly billing surprises. You know the price before we start.
$25
Single-issue sessions under 30 minutes. Great for email setup, account recovery, or a quick software install.
$50
Up to 1 hour of support. Covers virus removal, Windows troubleshooting, printer setup, and most common issues.
$80
Up to 2 hours for complex issues, full PC tune-ups, data migration, or multi-step setups. We don't leave until it's right.
Not sure which tier fits? Just describe your issue in the form below and we'll recommend the right one.
Real reviews from real customers in our community.
"I went in for an HDMI repair on my PlayStation 5 slim. The customer service from Gabe was absolutely amazing, they even had video games to play in the lobby. I called around a couple other places and the other cheapest option was a bare minimum 60 dollars more. I would highly recommend trying this place first."
"Some of the best customer service I've had in a long time. Gabe is awesome, he quickly recognized what I messed up when soldering my control board. He gave me a fair price and had it done in less than half an hour. He even went out of his way to give me some advice on soldering. If you're having an electronics issue you should 100% check his shop out."
"I had an amazing experience at Ohio Gadget Labs! I brought in my VCR and VHS, and the guy there fixed everything in just about 5 minutes. He was not only incredibly quick and skilled, but also super kind and friendly. Definitely recommend this place if you need fast, reliable help with your electronics!"
Fill out the form and describe your issue — we'll get back to you within a few hours to schedule your remote session.